We allow refunds within a 15 day period if you are not satisfied or do not understand our services, which means you have 15 days after you first sign up to any Mignaly subscription plan via card to receive a refund.

To get a refund, you can contact us at and we will assist you within 6 hours. Refunds generally take 5-10 days to arrive in your bank.

We are not required to process a refund under any other circumstance including the case you forgot about auto-renewal of your subscription. We send reminders prior to each billing cycle and it is your sole responsibility to manage your subscription prior to renewal by logging in or emailing

Mignaly LTD Registered in England and Wales, with Number 14113169 with address: 2, Frederick Street, Kings Cross, London, WC1X 0ND, UNITED KINGDOM.

Work Hours

10 AM – 7 PM , Monday – Saturday in Office

Our Online Support and Sales team is available 24*7 to answer your queries


Spot trading or Margin Trading in Virtual Assets and/or Virtual Asset Derivatives (“Trading”) carries a high level of risk to your capital. Trading is not suitable for everyone and may result in losses that are greater than your deposits. You should only trade with money you can afford to lose.

This Risk Warning provides you with a non-exhaustive overview of the key risks that you should take into account when deciding whether to open an Account and trade in Virtual Asssets and/or Virtual Asset Derivatives. In the same way, when using a signal, your need to take in consideration that it may result in losses.

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